There have been noticeable shifts in the way we interact with one another since we started integrating back into the real world post COVID. So much time spent inside or with small familial circles has left many of us showing a bit of social ineptitude when gathering back in public group situations. It's totally understandable! We have not had to worry about reeling in our facial expressions, wondering if the topic of conversation is impolite, or bothering much with reading social cues.
Now that it is getting safer to let larger groups of volunteers work together, it's quite possible there will be some shyness, awkwardness, or accidental rudeness. It will be much easier to resolve conflicts or put your volunteers more at ease if you prepare ahead of time! Read our tips below for the best ways to handle these renewing social interactions.
Host A Volunteer Meet-And-Greet
Allow groups plenty of time to slowly get to know each other before setting them off on a strenuous task. A good idea would be a volunteer meet-and-greet for new and returning members! You could also ask people to show up half an hour early or so before their volunteer time begins so they can get acquainted with the space and the team.
State Straight-Forward And Clear Expectations
Craft an organization specific list of policies, regulations, dos-and-don'ts, and helpful reminders and send it to your volunteer list before they come in for a project. Make sure the language is cheerful and positive, reinforcing the knowledge that you are grateful for their time and dedication. It might seem strange to make such a list, but having straight-forward and clear expectations could relieve a lot of anxiety for both your team and the volunteers.
Be Prepared To Diffuse Conflicts
The truth is, many of your volunteers have not seen each other in over a year in most circumstances. Their working together rhythms will probably be way out of sync for a little while. If you have a whole new group of folks, a pattern of communication needs to be formed within an environment most have forgotten how to navigate. Both situations are sure to cause tension. So, give your team and the volunteers a break and just prepare to diffuse conflicts that arise.
Create Space For Volunteers To Decompress
Easing volunteer discomfort and diffusing high tension situations can easily be solved by simply being available to them. Provide clear and accessible contact information or create space for volunteers to decompress if necessary. Most people will probably just want a helpful listening ear! Your volunteers will feel appreciated and valued along with understanding they are not alone in this strange new post-pandemic life!
